At Great Value Diamonds, we are committed to delivering your jewellery safely, securely, and on time. Every order is carefully inspected, packed, and shipped with the utmost care.
Order Processing
- All orders are processed after successful payment confirmation.
- Once your order is confirmed, our team begins the manufacturing and quality inspection process.
- Orders are generally dispatched within the processing timeline mentioned below.
Delivery Timeline
After order confirmation, your order will be delivered within 10 days.
- Processing & Quality Check: 15 Business Days
- Shipping & Delivery: Within 10 Days from Order Confirmation
Please note that delivery timelines may vary slightly depending on your location, public holidays, or unforeseen courier delays.
Shipping Charges
- Free Shipping on all prepaid orders across India.
Order Tracking
Once your order is shipped, you will receive:
- Shipment confirmation via Email/SMS/WhatsApp.
- Tracking ID and courier details to monitor your shipment in real time.
Secure Packaging
Every jewellery piece is securely packed in premium packaging to ensure it reaches you in perfect condition.
Delivery Address
Please ensure that the shipping address and contact details provided during checkout are accurate. Great Value Diamonds is not responsible for delays caused by incorrect or incomplete address information.
Delivery Delays
While we strive to deliver all orders on time, delays may occur due to:
- Remote delivery locations
- Weather conditions
- Natural disasters
- Government restrictions
- Courier service disruptions
- Public holidays
In such cases, we will keep you informed about your order status.
Damaged or Missing Package
If your package arrives damaged or appears to have been tampered with, please:
Share photos/videos of the package for prompt assistance.
Do not accept the package if possible.
Contact our customer support within 24 hours of delivery.
